Privacy Policy

Effective Date: June 23, 2026

Welcome to OliveCX. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website at olivecx.com.

1. Who We Are

OliveCX is a customer experience and business process outsourcing company based in the United Arab Emirates. We provide services including call center outsourcing, matchmaking services, retention calls, and customer service solutions.

2. Information We Collect

We only collect information that you voluntarily provide to us through our contact form. This may include:

Your full name
Your email address
Your phone number
Your company name
Any message or inquiry you submit

We do not collect any information automatically, and we do not use cookies or tracking technologies on our website.

3. How We Use Your Information

The information you provide through our contact form is used solely to:

Respond to your inquiry or request
Provide you with information about our services
Follow up on any business communication you initiate

We do not use your information for marketing purposes without your explicit consent.

4. How We Store Your Information

Your information is stored securely and is only accessible to authorized members of the OliveCX team. We retain your data only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We do not share your data with any external parties except where required by law or regulatory authorities in the United Arab Emirates.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your personal data
Withdraw any consent you have previously given

To exercise any of these rights, please contact us using the details below.

7. Data Protection

OliveCX takes reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

OliveCX
United Arab Emirates
Email: info@olivecx.com
Website: olivecx.com